Welcome to this website of Vigyan Foundation. We make public our policy on Refund and Cancellation of donations received for the social cause on payment gateway as under: -
Donation Refund Policy
Vigyan Foundation is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Vigyan Foundation expects that all donors will exercise due care and diligence while making donations. Vigyan Foundation also recognizes that a donation may be made erroneously or donors may change their mind.
HelpAge India will examine each request for refund of donation and endeavour to make the refund. Vigyan Foundation may also seek further information / documents and donor must co-operate in this regard.
However, Vigyan Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
- If you would like your donation to HelpAge India to be refunded,
You must request Vigyan Foundation in writing or by email for a refund and Your request must reach Vigyan Foundation within 07 (seven) days from the date on which you made the donation i.e. the date on which you:
- Made the donation online, electronically or through other means, OR
- Handed over the cheque / demand draft to Vigyan Foundation or someone authorised by Vigyan Foundation for this purpose, OR
Despatched the cheque / demand draft to Vigyan Foundation by other means.
The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:
- Date of donation
- Donation amount
- If donation was made through cheque/draft, please provide Cheque/Draft no.
- If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
- If donation was made online, please provide Donation-ID.
***Kindly note that this refund is applicable only to donations made in non-FC account only, for foreign donations, this policy will not be applicable
D-3191, Indira Nagar, Lucknow-226016
All decisions of Vigyan Foundation in this regard will be final and binding on the donor.